Privacy Policy
Effective Date: 9 Jan 2025
At True Advisors, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our services, including Healthcare Insurance Services, Income Protection, Keyman Protection, Debt Cancellation, Legacy Planning, and Retirement Planning. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Full name
Contact details (e.g., phone number, email address, mailing address)
Date of birth
Identification documents (e.g., NRIC, passport number)
Financial Information:
Income details
Employment information
Financial assets and liabilities
Health Information:
Medical history and records, where applicable for insurance and protection services
Usage Information:
IP address
Browser type
Cookies and usage data collected through our website
2. How We Use Your Information
We use your information to:
Provide personalized wealth management services
Assess your needs for insurance and protection services
Create tailored financial and legacy plans
Communicate with you about updates, offers, and promotions
Comply with legal and regulatory obligations
3. Disclosure of Information
We do not sell or trade your personal information. However, we may share your information with:
Insurance providers and underwriters to facilitate policy creation
Financial institutions for debt cancellation and retirement planning services
Legal and regulatory authorities when required by law
Third-party service providers who assist in delivering our services (e.g., IT support, marketing services)
All third parties are bound by confidentiality agreements and are required to safeguard your information.
4. Data Security
We implement robust security measures to protect your information, including:
Encryption of sensitive data
Regular security audits and updates
Restricted access to personal data
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access and request copies of your personal information
Correct inaccuracies in your personal data
Withdraw consent for specific uses of your data
Request the deletion of your data, subject to legal and regulatory requirements
To exercise these rights, please contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies help us:
Analyze website traffic
Remember your preferences
You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email address: trueadvisorsmy@gmail.com